Privacy Policy
Effective Date: February 26, 2026
This Privacy Policy explains how Knowvigate, LLC, a North Carolina limited liability company ("Knowvigate," "we," "us," or "our"), collects, uses, shares, and protects personal information when you visit our websites, register for seminars, purchase courses or products, join our mailing list, or otherwise interact with our services, including offerings under the HealthHippieMD and Well-IQ brands.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information you provide directly
We may collect information you provide to us, such as:
- your name
- email address
- billing information
- mailing address
- phone number, if you provide it
- purchase history
- responses to forms, surveys, assessments, or worksheets
- messages you send to us
- webinar or course registration details
Information collected automatically
When you use our website or course pages, our service providers or we may automatically collect certain information, such as:
- IP address
- browser type
- device information
- pages visited
- referring website
- time and date of visits
- approximate location derived from IP
- usage and engagement data
- cookie and similar technology data
Information from third parties
We may receive information from third-party platforms and service providers involved in hosting, payments, email delivery, analytics, webinar delivery, or customer support.
2. How We Use Information
We may use personal information to:
- provide, operate, and improve our services
- process registrations, purchases, and refunds
- deliver seminars, courses, downloads, and replays
- send transactional messages and customer support communications
- send newsletters, updates, and promotional emails, where permitted by law
- personalize your experience
- understand usage trends and improve our content and offerings
- maintain security, prevent fraud, and protect our rights
- comply with legal obligations
3. Email Marketing
If you subscribe to our newsletter, download a resource, register for an event, or otherwise opt in to hear from us, we may send you educational, promotional, and transactional emails.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at support@knowvigate.com. Even if you opt out of marketing emails, we may still send you transactional or service-related communications related to purchases, registrations, or account activity.
4. Assessments, Wellness Content, and Sensitive Information
Some of our offerings may invite you to share information about your wellness, habits, goals, or self-assessment results. We ask that you share only what you are comfortable sharing.
Our services are educational and are not intended to collect protected health information for treatment purposes. Please do not submit highly sensitive medical information unless we specifically request it and state how it will be handled.
5. Cookies and Similar Technologies
Our service providers, and we may use cookies, pixels, tags, and similar technologies to operate our websites, remember preferences, understand engagement, and improve marketing effectiveness.
These technologies may be used by services such as Google Analytics and other website and marketing tools.
You can control cookies through your browser settings, though disabling cookies may affect how certain features function.
6. How We Share Information
We do not sell your personal information for money.
We may share information with:
- service providers that help us host websites, courses, email communications, payments, analytics, webinars, and customer support
- professional advisors such as lawyers, accountants, or insurers where reasonably necessary
- successors in the event of a merger, acquisition, or business transfer
- government authorities, regulators, or law enforcement where required by law or to protect rights, safety, and security
7. Third-Party Service Providers
We may use third-party platforms and tools to run our business, including providers for:
- course and site hosting, such as Thinkific
- email marketing, such as MailerLite
- payment processing, such as Stripe
- webinar delivery, such as Zoom
- analytics and website performance tools, such as Google Analytics
These third parties process information under their own terms and privacy policies and may store or process data in the United States, Canada, the European Union, or other jurisdictions depending on their operations.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
9. Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. The FTC recommends that businesses understand the personal information they collect, limit unnecessary retention, and use reasonable safeguards to protect it.
10. Security Breach Notice
If we discover a qualifying security breach involving personal information, we will provide any notice required by applicable law. North Carolina law requires notice to affected persons following a qualifying security breach involving personal information in circumstances covered by the statute.
11. Your Choices and Rights
Depending on where you live, you may have rights regarding your personal information, such as the right to:
- request access to certain personal information we hold about you
- request correction of inaccurate information
- request deletion of certain information
- opt out of marketing communications
To make a request, contact us at support@knowvigate.com. We may need to verify your identity before responding.
12. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent. If you believe a child has provided personal information to us, please contact us so we can review and delete it if appropriate.
13. International Users
If you access our services from outside the United States, your information may be transferred to, stored in, and processed in countries other than your own, including the United States, where privacy laws may differ.
14. Links to Other Websites
Our websites or emails may include links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new effective date. Your continued use of our services after changes become effective constitutes your acceptance of the revised Policy.
16. Contact
If you have questions about this Privacy Policy or our privacy practices, contact:
Knowvigate, LLC
North Carolina, USA
Email: support@knowvigate.com